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FAQs for Employers

If you are employers and have a question, most likely your answer is here

Can I claim a refund for exam bookings if an employee is leaving the company?

Refunds are only issued if a booking is cancelled within 14 days of purchase. This is outlined in our terms and conditions, which are agreed to at the point of purchase.

Any issues around the payment of exam fees should be settled with your employee at the point of termination of employment. 

Please note that exam bookings cannot be transferred between learners.

Please note that exam seats are valid for one year after purchase.

You can submit a request for ABPI to search their exam records. ABPI will need signed consent from the person concerned on your company headed notepaper and payment of the search fee (£99 + VAT). 


All queries about the ABPI Code of Practice should be directed to the Prescription Medicines Code of Practice Authority: info@pmcpa.org.uk

Genuine ABPI Certificate